Privacy Policy

We are committed to collecting your personal data appropriately, professionally and lawfully. The following policy provides you further information on how we collect, handle and use your personal information in order to improve and personalise our services. We follow strict guidelines so that we adhere to privacy laws and regulations.

This website is under the ownership and operation of: PALM SERVICES (FZE). Our offices are situated at Shariah Research Technology and Innovation Park Freezone Authority, Sharjah, UAE.

By using our website, you agree to the terms and conditions outlined in this private policy

Data collection and how we use it

To optimise our customer experience, we collect personal information which includes name and contact details. By analysing this information, we ensure that our services are the best that they can be for our customers.

How the data is used

Depending on the information that we collect about you, we use your information in various ways such as:

• Improve and optimise our services to ensure they are as personalised as possible, as well as preventing fraud and abuse
• Share information about upcoming discounts and offers that we might have coming up (if you have agreed to us contacting you in this way)

We do not sell your personal information to third parties.

How the data is stored

We are committed to ensuring that your personal information is stored securely and confidentially. As a result, we use industry-leading technology to ensure we are compliant with industry regulations and your data is safe. However, it is important to remember that although we endeavour to keep your data as safe as possible, we are unable to promise absolute security.

Cookie Policy

We use cookies and other technologies to collect information about your browsing habits and to personalise your experience on our website. Many cookies you will encounter are third-party cookies. This means that Writer Group has a feature supplied by an external provider (this could include Facebook or Google) which sets the cookie.

If you are not happy for us to use cookies, you can disable through our settings at any time. However please note that doing this might affect your ability to use our website.

Legal Rights

Under the General Data Protection Regulation (GDPR), your rights include:

• The right to know how we collect and use your information
• The right to access the information we have about you
• The right to your information being erased
• The right to object to us collecting information about you
• The right for you to rectify any information that is wrong
• The right to opt-out of any marketing communications we send you

Children’s Data

Our services are not aimed at children, and therefore we do not knowingly collect personal information from children under 18 without parental consent. However, if you become aware of this happening, please let us know as soon as possible and we will take immediate steps to delete this information.

Contact Us

We hope we have been able to provide you with an understanding of our privacy guidelines, however, if you have further questions or queries please contact support@writer-group.com.